Conducts data gathering, verification and analysis of practitioner applications and credentials for medical staff and affiliate appointment and privileges through both the Initial and Reappointment Application process. Responsible for maintaining all credentials files either in paper or electronic format, and maintains data in system wide database. Associates degree prefe

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of

Under the direct supervision of a Pharmacy Team Coordinator, the pharmacy prior authorization coordinator (PAC) is responsible for supporting the Pharmacy Department's day to day operations for the call center and prior authorization cases for all lines of business (Medicaid, Medicare, Exchange and Commercial). At a minimum, the PAC provides knowledgeable and courteous cu

The Healthcare Data Analyst provides data analysis support to the customer by assisting with the development of reports and/or dashboards (via data mining and summarization) to monitor program and operational performance. Promotes self service analytics for customer adoption, understanding and use of data. Supports design of programmatic analyses and reporting capabilitie

Manages staff and provides on site supervision for daily operations, coordination of work, quality and service issues. Provides patient care staff assignments, coordinates quality improvement activities, resolution of customer service issues, resource utilization, and liaison activities in support of facility administrators. Serve as a resource to staff to ensure the qual

Assumes responsibility, accountability and leadership for the daily operations including coordination of work, quality, and service. First line supervisor in the Department of Medical Care Management for assigned site/function. Facilitates the work of assigned team members. Provides a leadership role in ongoing case manager competency assessment, needs identification and

Build relationships with patients, physicians and co workers by providing "world class" service and is the first point of contact, ambassador and concierge for 200 patients. Utilize sales skills to retain patients in the practice and to acquire new patients after the initial enrollment period. Maintain superior patient provider relationships and the highest quality of car

Leads, directs and manages cardiac service lines with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high qual

Schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical d

This role is responsible for the strategic leadership of behavioral health and addiction recovery treatment services for the health plan. This includes program development, design, outcomes measurement, and evaluation of behavioral health programs for the Medicaid and Medicare lines of business for OHP and VPHP. Will also have oversight for Sentara Health Plan's EAP produ

The Assistant Practice Manager/Clerical Support Team Coordinator assumes responsibility, leadership, and accountability for daily operations. Coordinate work monitoring for quality of service. Support employees with solutions for everyday operational needs. Manage multiple projects and performs work assignments as needed. Qualifications HS High School Grad or Equivalent (

Performs registration and cashiering functions in an accurate manner which assures timely delivery of patient services. Functions in a multi disciplinary environment, which requires the application of excellent customer services skills. Must be bondable. Qualifications HS High School Grad or Equivalent (Required) Related Skills Active Listening, Communication, Critical Th

Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (G

Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing

Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing