Location US-VA-Chesapeake | US-NM-Albuquerque

Company Canon Info Technology Services

Design, deploy and maintain all forms of training materials and curriculum, including instructor-led, self-directed (e-Learning, web and video), and formal/informal collaborative learning environments. Areas of focus include product specific training materials (overviews, troubleshooting, and instructional/how to, etc.), internal policy and procedure, and customer service. Also design online competency assessments for training programs as required.

- Course Design and Development
- Work with subject matter experts and Trainers to develop eLearning and traditional training programs
- Use of criterion-referenced instruction methodology in design methods to ensure transfer of learning within this medium
- Develop programs that produce measurable output for reporting and analytic studies
- Develop in SCORM and AICC compliance for placement within an LMS
- Course Delivery
- Facilitate or co-facilitate courses, pilot new curriculum utilizing sound methodology at an advanced facilitation skills
- Train and assist in coordination of new training initiatives. Analyze and update training modules to maintain accuracy of information and streamlined delivery.
- Data Integrity
- Responsible for keeping previously created training materials current
- Personal Development
- Seek out opportunities (on-the-job and external) to keep training design, development, and delivery skills current and effective
- Mastery of adult learning theories and effective facilitation skills
- Use peer, manager, and customer feedback (in addition to formal course evaluations) as a way to ensure effectiveness
Product Group Responsibilities:
- Responsible for designing the delivery format for new product training
- Responsible for the production of new product training
- Responsible for the delivery of new product training
- Perform other relevant duties as assigned
- Travel up to 10% may be required

- An Associate's Degree is desired or post high school technical or specialized education which may be obtained in the first two or three years of college technical school or business school
- Two to four years related experience
- Excellent oral and written communication skills
- Must be detail oriented
*** Current CITS employees preferred for all internal postings ***

Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.

Statement of Policy on Equal Employment Opportunity

Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to:

Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.

Base decisions on employment so as to further the principle of equal employment opportunity.

Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities.

Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.

Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation

Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752, Eastern time from within the US. For all other reasonable accommodation requests, please call 757-579-7127. You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Canon ITS is a tobacco-free work environment.

Notice to Recruiting Firms/Agencies

Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter.

Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here.

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