mail clerk
Richmond, VA 
Posted 1 day ago
Job Description

Job Summary/Objective

The Customer Service Associate will be based in Richmond Virginia. The right candidate will be an integral part of our talented team, supporting our

continued growth.

Job Description Responsibilities:

* Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)

* Lift heavy boxes, files or paper when needed

* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

* Demonstrate flexibility in satisfying customer demands in a high volume, production environment

* Consistently adhere to business procedure guidelines

* Adhere to all safety procedures

* Take direction from supervisor or site manager

* Maintain all logs and reporting documentation; attention to detail

* Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)

* Operating mailing, copy or scanning equipment

* Shipping & Receiving

* Handle time-sensitive material like confidential, urgent packages

* Perform other tasks as assigned

* Scanning incoming mail to recipients

* Perform file purges and pulls

* Create files and ship files

* Provide backfill when needed

* Enter information daily into spreadsheets

* Identify charges and match them to billing

* Sort and deliver mail, small packages

Minimum Requirements:

* Minimum of 6 months customer service related experience

* High school diploma or equivalent (GED) required


* Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)

* Experience running mail posting equipment a plus

* Excellent communication skills both verbal and written

* Lifting up to 55 lbs with or without accommodations

* Willingness and availability to work additional hours if assigned

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
0 to 1 year
Email this Job to Yourself or a Friend
Indicates required fields